REAL TIME CUSTOMER EXPERIENCE MEASUREMENT PLATFORM
Udentify is a business intelligence (BI) solution
reducing the need for man-made market research
techniques, utilizing body tracking technologies
UDENTIFY - Intelligent CX Tracking
STORE SPACE OPTIMIZATION
Using heat maps and features such as number of customers and wait times, we identify areas where visitors are not attracted to.
STAFF
OPTIMIZATION
Allows customer-based staff positioning with real-time notification. Instant display of how much staff should be deployed on your outlet .
MERCHANDISING
OPTIMIZATION
The efficiency of communication and product display regions is analyzed in order to find their effect on revenues.
BENEFITS
Marketing:
Measures the efficiency of directions or visuals within the store and helps optimizing their position.
Product Management:
Each product: location accuracy, seasonality and efficiency are tracked in real time. Helping choose the most accurate location for new products.
Management:
It measures the impact of decisions on customers behaviors and optimizes turnover through our recommendations.
Human Resources:
Helps assigning optimal working hours and duty according to customer density and demand.
Customers:
Sharaf DG
P&G
Samsung
Watsons
Adventure HQ
