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Analytics

We will help you to diagnose your issue or gather your requirement

Don’t work for technology, make it work for you

 

In Altavant we have different profiles of employees, from industry specialist for the business aspect to developers for the IT side. This versatility of skills allows us to understand your business requirement or challenges and suggest the most adapted action plan. The analysis phase is the most important to us as we consider that there is no good medicine for the one who does not know what he suffers from.

01. Define various types of data analytics

It is crucial to know what you are dealing with. As a general rule, we will make sure that we will go hough these steps:

  • Descriptive – issue or need recognition.
  • Diagnostic – what caused the issue, where are your gaps and what can be done about it.
  • Predictive – forecast the future
  • Prescriptive – determining the right path and course of action.

02. Evaluate what matters

We won't be able to measure what's important for you unless we first identify the business problem you're seeking to solve. Measurement leads to optimization. Don't know where to start? Inquire as to what your stakeholders require. We will talk to various profiles in your company, key and end users.

03. Place your data into right context

The more we know about your business context, the better we'll be able to measure it and make smarter strategic decisions that will be subsequent. Asking what data means, determining its value, and comprehending its impact on the business will help us to build the context and suggest the proper action plan and IT implementations.

Implementation and Development

Depending on the scale of the business and the software, implementation of new tools and software into an enterprise might be complex.

Considering such factors as company needs, budget, potential benefits, obstacles etc. are crucial to put the implementation into action.

We work “Agile” and always follow a few key stages of implementation to succeed:

  • Pilot – testing of software prior to full scale implementation
  • Installation – collaborating with the company IT department to install the application to all machines
  • Training and Onboarding – developing training sessions to ensure that all employees can utilize all features of the software and feel comfortable.
  • Monitoring & Maintenance – tracking and follow-up on user comments, usage data, and KPIs throughout the deployment process.
  • Our team is based in Dubai but we travel for all critical phases of the projects.

IT Consultation

Maintenance and support services for custom software are a natural extension of our custom software development and implementation services. We have always been maintaining and providing related assistance as we have implemented various complicated software systems. We invite you to take advantage of this opportunity.

Learn more

Maintenance and Support

Maintenance and support services for custom software are a natural extension of our custom software development and implementation services. We have always been maintaining and providing related assistance as we have implemented various complicated software systems. We invite you to take advantage of this opportunity.

Learn more

Hosting

In order to allow you to focus on your business without struggling with network and server issue, we provide safe hosting services. So, with Altavant you will always have the choice to go for a SAAS formula if you wish no to impact your Capex, we will manage 100% of the hosting.

Learn more

We offer different hotline support contract, assisting directly the end user up to 24/7 and through different channels: Email, via our ticketing portal, via phone etc…

The SLA and criticality of the issues are discussed with each customer and are clearly mentioned in our contract, no surprise.

We will also provide application maintenance contract and suggest the enhancements and evolution we think could be good for your operations.

We offer different hotline support contract, assisting directly the end user up to 24/7 and through different channels: Email, via our ticketing portal, via phone etc…

The SLA and criticality of the issues are discussed with each customer and are clearly mentioned in our contract, no surprise.

We will also provide application maintenance contract and suggest the enhancements and evolution we think could be good for your operations.

We offer different hotline support contract, assisting directly the end user up to 24/7 and through different channels: Email, via our ticketing portal, via phone etc…

The SLA and criticality of the issues are discussed with each customer and are clearly mentioned in our contract, no surprise.

We will also provide application maintenance contract and suggest the enhancements and evolution we think could be good for your operations.

We offer different hotline support contract, assisting directly the end user up to 24/7 and through different channels: Email, via our ticketing portal, via phone etc…

The SLA and criticality of the issues are discussed with each customer and are clearly mentioned in our contract, no surprise.

We will also provide application maintenance contract and suggest the enhancements and evolution we think could be good for your operations.

Integrations

The most challenging part of any IT implementation is always the integration part.

In Altavant we have our in-house developers mastering the most common dev languages in the market, allowing them to connect any software, suggesting the best architecture for your eco-system.

ERPs we integrated with:

We implement different architectures according to your needs:
DB to DB, CSV files exchange, REST or SOAP API, XML…

Interface monitoring

Even after a long and studied implementation, it is always challenging to get a 100% reliability in any interface between different software or IT systems.

When there is a network or data issue, very often the business is impacted as there is no real time detection.

The secret: a good Diagnostic:

  • Real time visibility
  • Clear picture of the issue faced (origin and solution)

Al Tracker, our in-house developed tool is offering these 2 capabilities, solving 90% of integration problems : you know where to look, giving your team a chance to fix it before the operations get impacted. Read more: link to All Tracker solution page